How Will You Prove You Are Who You Say You Are?

Here’s a little something I’d like you to think about. Are you really who you say you are? And, how do I know that I can trust you? Identity Theft is one of the most debilitating crimes a person can suffer for it strips away the very core of your own belief system and that of society’s belief in you as a ‘real’ person. Many don’t recover from the impact for years and yet we are very slack when it comes to protecting our identities and some businesses are doing very little to help us.

McDonalds in Perth have allowed their customers to be scammed of millions of dollars as a result of an organised theft using replacement scanners for EFTPOS cards in their stores. The dodgy devices were replaced and people who used the cards at various McDonalds stores in Perth discovered later that those devices enabled thieves to gain access to card details and pin numbers – to date an estimated $4 million dollars in thefts has occured according to the WA Police.

But the challenge gets deeper because now those details may have enabled criminals to build up the ‘100 Points’ target of identity that Banks and other businesses use to open accounts. And let me ask you this – when was the last time you asked your local Video Store to clean out its old records of ‘you’? Are you aware of what their data security measures are like? Do you shred those unasked for spam letters from credit card suppliers that have a good chunk of your personal information pre-printed or do you simply throw them out?

We need to be far more vigilant with the variety of personal information, how we use our credit cards and Direct Debit cards and we cannot rely on organisations where we shop, to have all their security bases covered. Sure the McDonalds case seems pretty lax, but at the end of the day, criminals will always look to discover weaknesses in how companies collect, use and store our personal information. Your identity is at stake – prove to me you are who you say you are

Using Foresight Thinking to Enhance the Productivity of Nations

Mar 8, 2018

As Nations look to develop their understanding of Productivity and more effective planning, National Productivity Councils are often the first point of call for Governments looking for ideas. The Asia Productivity Organisation has been running since 1961 helping its member countries develop more effective approaches. I’ve just spent a week in Tokyo helping a group…

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Saving the Polar Ice Caps

Aug 16, 2017

Okay I admit that on the first take this idea might sound a little crazy. I reminded myself however of that saying that ‘all great ideas must at first sound crazy to the existing paradigm…’ or some such thing. You might know who said it (please send me an email if you do). So I…

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To Manage Your Expectations, First You Need to Know What They Are

Jan 27, 2017

We all use words that tell us about the results that were achieved and whether our expectations were met, missed or exceeded. Surprised? Disappointed? Delighted? The only way you can experience these emotions and others like them, is to have an expectation in mind. And the ONLY way you can teach your organisation to learn…

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There’s No such Thing as a Normal Future

Dec 8, 2016

The last couple of months have been hectic to say the least, with a myriad of client engagements across an array of industry sectors. And as you can see from the list below one thing is clear: EVERYONE wants to understand what is shaping their future and how they might be able to influence that…

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I’m nominating 2016 as The International Year for Consumer Fightback

Nov 19, 2016

Those of you that have been tracking this website for a while will know that towards the end of each year, I nominate the following year’s area of focus. For instance I declared that 2015 would be the International Year of Battery Technology, and as the news stories, product research and renewables push shows, it…

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Planning Tips for Local Government Agencies

Sep 21, 2016

I’ll be helping to kick off the Local Government Corporate Planners Conference in a couple of weeks, offering some thoughts about emerging issues for Councils and an approach to planning that should alleviate some issues for them. You can find details in   this link to the conference program which is being held at Citadines…

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Why Donations Won’t Fix the Plight of Australian Farmers

Aug 14, 2016

The immediate needs of farming families are obvious. Feed to keep stock alive, someway of holding onto their farms under the stand-over tactics of some banks, and Rain. Donations can fix the immediate short term to an extent but they cannot fix the long term trajectory. That requires difficult conversations and an acceptance of the…

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The Four Phases of an Adaptable, Resilient and Sustainable Organisation

Jul 14, 2016

There are four phases of thinking that every organisation MUST have available to them if they plan to be resilient to challenges, adaptable to changing circumstances and able to sustain themselves over time. The Phases are Strategic; Operational; Execution; and Evolution. If you miss any one of them or underplay an area, sooner or later…

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A Fork in the Road for the National Party

Mar 9, 2016

Life is full of interesting and not so interesting choices. Some seemingly mundane or innocuous choices turn out to be life makers (and breakers). Occasionally the noisy intensive choices turn out to be little more than a passing zephyr carrying dust. The National Party in Australia have just been presented with a ‘Fork in The…

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A Common Mistake That Kills Your Ability to Achieve

Feb 23, 2016

It probably does not get much simpler than this – no MBA required, no advanced training needed. And rather than give you the ‘mistake’ I’ll just give you the solution which is this: NEVER mistake the positiveness of Your Intent… with the ACTIONS you have taken! You cannot improve if you convince yourself that ‘good…

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