How Will You Prove You Are Who You Say You Are?

Here’s a little something I’d like you to think about. Are you really who you say you are? And, how do I know that I can trust you? Identity Theft is one of the most debilitating crimes a person can suffer for it strips away the very core of your own belief system and that of society’s belief in you as a ‘real’ person. Many don’t recover from the impact for years and yet we are very slack when it comes to protecting our identities and some businesses are doing very little to help us.

McDonalds in Perth have allowed their customers to be scammed of millions of dollars as a result of an organised theft using replacement scanners for EFTPOS cards in their stores. The dodgy devices were replaced and people who used the cards at various McDonalds stores in Perth discovered later that those devices enabled thieves to gain access to card details and pin numbers – to date an estimated $4 million dollars in thefts has occured according to the WA Police.

But the challenge gets deeper because now those details may have enabled criminals to build up the ‘100 Points’ target of identity that Banks and other businesses use to open accounts. And let me ask you this – when was the last time you asked your local Video Store to clean out its old records of ‘you’? Are you aware of what their data security measures are like? Do you shred those unasked for spam letters from credit card suppliers that have a good chunk of your personal information pre-printed or do you simply throw them out?

We need to be far more vigilant with the variety of personal information, how we use our credit cards and Direct Debit cards and we cannot rely on organisations where we shop, to have all their security bases covered. Sure the McDonalds case seems pretty lax, but at the end of the day, criminals will always look to discover weaknesses in how companies collect, use and store our personal information. Your identity is at stake – prove to me you are who you say you are

Embracing the Hybrid Workspace – are You there yet?

Nov 15, 2023

I flag my bias towards the need for a vastly improved approach to managing staff in the work environments. V A S T L Y improved. I’m still surprised at how clunky, disorganised or naive some senior managers are when it comes to that part of the business that considers ‘people’. And rather than cover…

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Exploring Strategy Development – the Organisational Evolution model

Oct 17, 2023

An interesting public workshop in Perth in the first week of October introducing a varied group to the Organisational Evolution model. The Org-Ev is the model I developed for the start up of The Australian Strategic Planning Institute in conjunction with Steven Bowman. Given the diversity of the group, there were a number of surprises…

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Perth workshop 5th October almost fully booked

Sep 18, 2023

A note for those of you in Perth that there are just 4 spaces left for the Introduction to the Organisational Evolution Model workshop at Adina Apartments in Perth.  The Org Ev model has been designed to enhance Strategic Planning and decision making and this introductory workshop is aimed at those looking to attend the…

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Delving into Heatwave Scenarios

Sep 12, 2023

Later this month I’ll be facilitating a scenario session looking at the potential impact of a long standing heatwave event for the City of Greater Dandenong here in Australia. Heatwaves kill more people than any other weather event. By a long way. Importantly they also have a ‘fat tail’ with physical impairments to individuals often…

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Introduction to the Organisational Evolution Model workshop in Perth

Sep 9, 2023

Looking Up Feeling Good will be running an workshop on the Organisational Evolution Model in Perth. The Org-Ev model has been used by a wide number of agencies across almost all industry sectors, and was originally developed for the Australian Strategic Planning Institute. The workshop is limited to 25 people and will take place at…

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Sponsoring Vic 55 2s Master’s Hockey

Aug 21, 2023

Looking Up Feeling Good are delighted to be associated with the Victorian over 55 2s at the National Masters Championship coming up in Perth in a few month’s time across September and October. We wish all players well

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Why You Need to Read ‘Invisible Women’ Now

Aug 20, 2023

If you’re involved with setting policy, allocating funding, designing products or services and delivering on them, then one book you simply must have read is the absolutely astounding ‘Invisible Women’ by Caroline Criado Perez. What Perez has done with this book is ALL OF THE RESEARCH you need to have available to you when you…

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Preparing for Heat Waves In a World Primed to Cook

Aug 12, 2023

Are we there yet? Have people finally cottoned on to the idea that maybe, things aren’t going so well for the planet and our place in it? Storms, up; floods, up; fires, up; droughts, up; people being displaced by climate events, up.  The signals are all around us. And yet, as a species we struggle…

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Strategic Impact of Long Term Decision Making

Jul 18, 2023

One of the most challenges aspects for owners of businesses, and also for Boards charged with running businesses, is how to allow for the impact of a decision to unfold over time.  Many listed company Boards will be delaying with a CEO on a limited tenure. The Board will have set expectations for performance and…

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Emerging Risks for Australian LGAs

Jun 8, 2023

Local Governments in Australia face an emerging risk space that many seem unaware of. Brought on by rising costs, especially in business premises rentals, compliance needs and registration costs, research we’ve identified as part of work with a Local Government client is indicating a significant increase in businesses popping up in residential areas. What seems…

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