High Risk Play for Australian Retailers Opening in a Covid19 Constrained Environment

Interesting emerging dynamic about to land on the shop fronts of Australian retailers that pose serious risks to their staff. And few retailers are ready

With moderate level of vaccinations targets achieved, the NSW Government has decided to open up from a #Covid19 lockdown. It does so, relying on compliance enforcement to be undertaken by shop staff. There are no QR codes, no tracking mechanisms currently available to assist those staff or retail businesses.

And herein lay a massive risk to those companies. How many retailers have trained their staff to deal with the aggressive antivaxxer behaviours? The kind of behaviour that sees protesters urinate on The Shrine of Remembrance, punch horses, and spit on nurses and admin staff at testing stations? The kind of behaviour that sees the Kar/vins claim they have a right not to wear a mask that helps protect others, whilst doing their attention seeking social media posts, venting on retail and hospitality staff.

What training have you given to your staff that enables them to protect themselves, their coworkers, other shoppers or your retail store? What explicit permissions have you given them to stay safe? Because one thing seems clear – your HR Department and legal team will need to deal with claims resulting from a lack of on site safety if you have not provided the training and resources needed.

And maybe, rather than rush to open up all locations, you might like to consider over staffing fewer locations until you have a handle on how things will pan out because as the #FakeTradies protests showed, you will be the subject of intense and unjustifiable attention because you want to open up to just those who’ve chose the side of society as a whole. because the anti-vaxxers understand, all though THEY have the ‘right’ not to get vaccinated, you do NOT have the ‘right’ not to serve them

The role of Environmental Scanning in planning departments

Apr 13, 2011

Environmental Scanning (ES) is the process of paying attention to the world in which you operate in order to identify and gain a sense of potential signals of change in how your world is developing. When discussing the idea of ‘change’ we need to be clear – a potential signal of change is likely to…

What Victoria can learn from Western Australia’s weather

Mar 19, 2011

When it comes to water management, there’s something of potential value that Victoria could learn from Western Australia’s weather given discussions about new dams If you have almost 60 days straight of above 30 degree days with pretty much no rain, how do you fill the dam? Well you don’t but you’ve put all of…

What natural disasters tell us about societies

Mar 16, 2011

The natural disasters we’ve seen recently around the world have shown us much about the communities in which they’ve occurred. The images emerging from Japan, New Zealand and Australia as they’ve faced earthquakes, tsumanis, floods and fires stands on stark contrast to the mainstream media stories that suggests people of the world are not willing…

What to do when phone lines go down

Mar 6, 2011

Hi everyone – a quick note to let you know that our phones lines have been down for a while now and we are working on getting them fixed. Our apologies for any inconvenience this may have caused you. In the meantime, try using either our 1800 number where you can leave a message only…

Can GM Foods feed the world?

Feb 28, 2011

ABC journalist Adam Stephen interviews Marcus Barber on the subject of GM foods and whether they might be more widely embraced as part of the global food requirements The interview (about 3& 1/2 mins) is available in MP3 format here and a link to the shorter web article is here. Some key points –…

A Vision for Australian Manufacturing

Feb 16, 2011

South East Business Networks, the City of Greater Dandenong’s longest running business development program, is an exceptional avenue for learning about issues to do with Manufacturing. This week they provided one ‘out of the box’ with an excellent presentation by Professor Goran Roos, a worldclass expert on Manufacturing and currently South Australia’s Thinker in Residence.…

What to do When a Policeman loses touch with Humanity?

Feb 13, 2011

Today some friends are burying their father who died last week after his health took a sudden downturn. One of them, Penny got the urgent call to get to hospital. Penny is a conservative driver at the best of times and on this occasion was aiming to get through traffic as best as she could…

Could Yasi be worse than expected?

Jan 31, 2011

Cyclone Yasi heads towards Queenslands North East coast this morning with significant concerns for residents. There is potentially an added danger based on the way cylones work. Typically a cyclone needs two things – heat and water, which is why they can dissipate quickly once they head inland. However Yasi hits following a couple of…

Getting Customer Service Right – EastLink – International Year of Solutions

Jan 19, 2011

As promised, the wash-up to my experience with the toll-road operator Eastlink and what I regard as a pretty poor approach to Customer Service. However as I am treating this is the International Year of Solutions, I’m not complaining without making suggestions for improvement, which I have done You can download the document here…

Once the Floods are Over, then what?

Jan 11, 2011

The floods are under way throughout the majority of Queensland and now into northern New South Wales and all we can do is hang on and wait to see the impact. Unfortunately it looks like the numbers of people who have lost their lives as a result is set to rise significantly beyond the 12…

« Previous
1
…
20
21
22
23
24
…
31
Next »