High Risk Play for Australian Retailers Opening in a Covid19 Constrained Environment

Interesting emerging dynamic about to land on the shop fronts of Australian retailers that pose serious risks to their staff. And few retailers are ready

 

With moderate level of vaccinations targets achieved, the NSW Government has decided to open up from a #Covid19 lockdown. It does so, relying on compliance enforcement to be undertaken by shop staff. There are no QR codes, no tracking mechanisms currently available to assist those staff or retail businesses.
And herein lay a massive risk to those companies. How many retailers have trained their staff to deal with the aggressive antivaxxer behaviours? The kind of behaviour that sees protesters urinate on The Shrine of Remembrance, punch horses, and spit on nurses and admin staff at testing stations? The kind of behaviour that sees the Kar/vins claim they have a right not to wear a mask that helps protect others, whilst doing their attention seeking social media posts, venting on retail and hospitality staff.
What training have you given to your staff that enables them to protect themselves, their coworkers, other shoppers or your retail store?  What explicit permissions have you given them to stay safe? Because one thing seems clear – your HR Department and legal team will need to deal with claims resulting from a lack of on site safety if you have not provided the training and resources needed.
And maybe, rather than rush to open up all locations, you might like to consider over staffing fewer locations until you have a handle on how things will pan out because as the #FakeTradies protests showed, you will be the subject of intense and unjustifiable attention because you want to open up to just those who’ve chose the side of society as a whole. because the anti-vaxxers understand, all though THEY have the ‘right’ not to get vaccinated, you do NOT have the ‘right’ not to serve them

The Wheel Keeps Turning

Sep 28, 2024

Or so it may seem. This quarter has seen me interstate facilitating some strategic planning workshops; overseas working with an established Government client, working with CGD, SELLEN, and Hilton Manufacturing among others here in Oz, a couple of weeks holiday down in Tasmania, and also the occasional radio interview looking at the ‘Future of…’. And…

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Employee Engagement starts with a Deliberate Exploration of Futures

Aug 13, 2024

Some thoughts flowing from my session discussing challenges in Futures Consulting posted by James Balzer: I’d explained to the group that what I do is engage employees in thinking about their own and their organisation’s future potential. My strong view over twenty years of work in this space is that employee engagement is DIRECTLY driven…

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The Future of Workplaces

Jul 10, 2024

Tomorrow morning (Friday the 12th)  I’ll be joining Elizabeth Kulas on Disrupt Radio discussing the Future Of Workplaces. There’ll be a particular focus on why most organisations choose to struggle because they rely on outdated models of employee management. A 7.15am kick-off where, in about 7 minutes or so, I’ll try to distill 20 years…

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A New Form of Goal Directed Intelligence

Jun 28, 2024

It’s extremely rare that I post to a specific article and say ‘go read this’, which is what I’m doing today. This article on goal directed intelligence at a micro level is a challenge to read. And I do recommend you read it because it pushes forward our understanding of how our biology and arguably…

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Looking Up Feeling Good Partners with Steel Chicks

Mar 10, 2024

If you followed my numerous posts over the years you know I like jumping in early on new products or services – not all have been successful, especially on Kickstarter and Indiegogo, but you roll the dice sometimes and see what happens. Over the years Looking Up Feeling Good was an early community investor in…

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Dragging Workplaces back to the 1760s – the Work In Office Dilemma and the Productivity Myth

Feb 16, 2024

In the 1760s Josiah Wedgwood changed forever the nature of workplaces. He expanded his pottery business and constructed a new large scale factory that required two critical elements: a) Systemisation of processes to ensure consistent high-quality outcomes b) Skilled workers on site The systemisation required experimentation, observation, trials, failures and recording of data – what…

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Dr Kim Hazendonk joins our Speaker’s group

Jan 18, 2024

We’re delighted to announce that Neuro-Psychologist Dr. Kim Hazendonk of Positive Brain has accepted our offer to join our elite speaker’s group. We’re looking forward to bringing her to more groups across Australasia as she discusses effective workplaces, positive mind management, and managing busy lives. If you have a need for an engaging and passionate…

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Embracing the Hybrid Workspace – are You there yet?

Nov 15, 2023

I flag my bias towards the need for a vastly improved approach to managing staff in the work environments. V A S T L Y improved. I’m still surprised at how clunky, disorganised or naive some senior managers are when it comes to that part of the business that considers ‘people’. And rather than cover…

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Exploring Strategy Development – the Organisational Evolution model

Oct 17, 2023

An interesting public workshop in Perth in the first week of October introducing a varied group to the Organisational Evolution model. The Org-Ev is the model I developed for the start up of The Australian Strategic Planning Institute in conjunction with Steven Bowman. Given the diversity of the group, there were a number of surprises…

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Perth workshop 5th October almost fully booked

Sep 18, 2023

A note for those of you in Perth that there are just 4 spaces left for the Introduction to the Organisational Evolution Model workshop at Adina Apartments in Perth.  The Org Ev model has been designed to enhance Strategic Planning and decision making and this introductory workshop is aimed at those looking to attend the…

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