High Risk Play for Australian Retailers Opening in a Covid19 Constrained Environment

Interesting emerging dynamic about to land on the shop fronts of Australian retailers that pose serious risks to their staff. And few retailers are ready

 

With moderate level of vaccinations targets achieved, the NSW Government has decided to open up from a #Covid19 lockdown. It does so, relying on compliance enforcement to be undertaken by shop staff. There are no QR codes, no tracking mechanisms currently available to assist those staff or retail businesses.
And herein lay a massive risk to those companies. How many retailers have trained their staff to deal with the aggressive antivaxxer behaviours? The kind of behaviour that sees protesters urinate on The Shrine of Remembrance, punch horses, and spit on nurses and admin staff at testing stations? The kind of behaviour that sees the Kar/vins claim they have a right not to wear a mask that helps protect others, whilst doing their attention seeking social media posts, venting on retail and hospitality staff.
What training have you given to your staff that enables them to protect themselves, their coworkers, other shoppers or your retail store?  What explicit permissions have you given them to stay safe? Because one thing seems clear – your HR Department and legal team will need to deal with claims resulting from a lack of on site safety if you have not provided the training and resources needed.
And maybe, rather than rush to open up all locations, you might like to consider over staffing fewer locations until you have a handle on how things will pan out because as the #FakeTradies protests showed, you will be the subject of intense and unjustifiable attention because you want to open up to just those who’ve chose the side of society as a whole. because the anti-vaxxers understand, all though THEY have the ‘right’ not to get vaccinated, you do NOT have the ‘right’ not to serve them

The Future of Retail has landed.

Mar 6, 2013

As co presenter of the ‘Future Matters’ series with the National Geographic Channel back in 2004, I discussed the idea of Rapid Prototyping or 3D Printing. At that stage, 3D printers were like very large office photocopiers and the better ones had starting prices of around $150,000. I stated that in the near future, people…

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In the Ins of the Outs of Crowdsourcing

Feb 27, 2013

In tracking shifts across the world and across industries, the rise of Crowdsourcing continues to unleash some amazing innovations in products and services. Importantly it is exposing the capability gaps that even large organisations have. Simply put, the ‘crowd’ is always going to be bigger than your business or organisation. But to tap that latent…

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Can the Northern Territory beat the Drink ‘Bully Boys’?

Feb 19, 2013

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The Future of Manufacturing is Upon us

Jan 31, 2013

The burgeoning shift in the manufacturing sector has been coming for a touch over a decade and has, I would suggest, now reached your front gate. A whole confluence of factors that include 3D printing, Crowdsourcing, home engineering and freescale Idea Generation leveraging social funding approaches means that EVERY single aspect of manufacturing as we…

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Ten Trends Shaping Government Today

Jan 24, 2013

Futurist Jack Uldrich has posted an item to his website looking at Ten Trends shaping Government today. Although each item is arguable and may be context specific depending on ‘which’ Government you’re looking at, it’s a good overall take suggesting things to do with data, the interenet, crowdsourcing and the like. However I think Jack…

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Should we really keep Politicians away from Scientists?

Jan 22, 2013

Sir Paul Nurse has ‘weight’ when it comes to science. His position is the head of The Royal Society in the United Kingdom and in an address in Melbourne he suggested that we need to keep politicians away from scientists: “It also emphasises the need to keep the science as far as is possible from…

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2013 will be the International Year of Crowdsourcing

Dec 30, 2012

I’ve been thinking long and hard about what to call 2013. After saying 2011 would need to be the International Year of Resilience (much still needed) and 2012 the International Year of Problem Solving I’m thinking now that Crowdsourcing (the idea of seeking assistance beyond your own capabilities from the ‘crowd’ often through social media)…

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Five Emergent Ideas for 2013 you won’t find on any ‘Trends for 2013’ list (just yet)

Dec 19, 2012

There’s lots of talk about ‘next big things for 2013’ right now, just as there has been in past years. Rather than join the cadre of prognosticators, trend experts and (not so) disguised salespeople laying claim to knowing about what ‘will’ be for the coming 12 months, I offer an alternative approach – here’s five…

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Does the Mayan Calendar recommend opening your Christmas present early?

Dec 16, 2012

Here it comes, the 21st of December 2012 – the last known recorded date on the Mayan Calendar and for years people have wondered why the Mayans never got around to extending beyond 2012. What did the Mayans know that we didn’t and should we be thinking about opening our Christmas presents early this year?…

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Five Degrees Hotter? A quick reality check

Dec 9, 2012

As a Strategic Futurist I love a good scenario like the rest of us in the futures community. And where I choose to diverge from many in my field is in the pragmatic applications of futures and foresight thinking. Scenarios left as ‘what ifs…?’ are at best, theoretical. All of my clients and most of…

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