Posts by Marcus Barber

ABC journalist Adam Stephen interviews Marcus Barber on the subject of GM foods and whether they might be more widely embraced as part of the global food requirements   The interview (about 3& 1/2 mins) is available in MP3 format here and a link to the shorter web article is here.  Some key points –…

South East Business Networks, the City of Greater Dandenong’s longest running business development program, is an exceptional avenue for learning about issues to do with Manufacturing. This week they provided one ‘out of the box’ with an excellent presentation by Professor Goran Roos, a worldclass expert on Manufacturing and currently South Australia’s Thinker in Residence.…

Today some friends are burying their father who died last week after his health took a sudden downturn. One of them, Penny got the urgent call to get to hospital. Penny is a conservative driver at the best of times and on this occasion was aiming to get through traffic as best as she could…

Cyclone Yasi heads towards Queenslands North East coast this morning with significant concerns for residents. There is potentially an added danger based on the way cylones work. Typically a cyclone needs two things – heat and water, which is why they can dissipate quickly once they head inland. However Yasi hits following a couple of…

As promised, the wash-up to my experience with the toll-road operator Eastlink and what I regard as a pretty poor approach to Customer Service. However as I am treating this is the International Year of Solutions, I’m not complaining without making suggestions for improvement, which I have done   You can download the document here…

The floods are under way throughout the majority of Queensland and now into northern New South Wales and all we can do is hang on and wait to see the impact. Unfortunately it looks like the numbers of people who have lost their lives as a result is set to rise significantly beyond the 12…

Reckon it’s time we had a focus on getting things done and so I am declaring 2011 to be the ‘International Year of Solutions’. Seems to me that a lot of talk fests have been gobbling up the neuronal space for a few years now with insufficient ACTION being generated – just lot of promises…

Another stream of consciousness on the customer service theme that I come back to frequently. If you’ve ever received one of those scam emails from say ‘the past Minister of the Immigration and Business Department in Nigeria’ seeking your assistance at repatriating funds for which you’ll be paid a fortune, or those other scams claiming…

A shift is underway in television in Australia and it has nothing to do with digital versus analogue or the pay versus free shifts. Instead we are finally seeing the promise of TV as a medium of engagement. That promise sees a shift from the passive watching of TV (a ‘push’ approach) to the active…

That will be the question many will be asking leading up to the replay of the AFL Grand Final this Saturday between Collingwood and St Kilda. Regardless of the outcome, the AFL have already had their fairytale come true courtesy of a drawn game which is believed to have handed the AFL a bonus likely…