Unlocking the promise of ‘teleworking’
One of the great things about technology (especially of the instantaneous ‘social’ kind) is the ability to attend a conference without leaving your office. Which is a salient point because yesterday I followed a number of the presentations looking at the idea of tele-working or remote workers, and did so by following the tweets of people in the room at the time. I have an interest in this concept and those of you who were at the RSCA conference in Canberra in 2007 would have seen me speak about the challenges that work-forces face, and why we were yet to capture the gains possible through teleworking. Six years on, and we’re still yet to do so – why?
As I tweeted in reply to the observations being made, the reality is that we do not yet trust the idea of ‘digital’. Not those who use it, those who manage those who use it. Back in 2007 I suggested that managers still rely on staring at the back of people’s heads as a form of judgment criteria of workplace value and output. It’s a fundamentally flawed approach built on the earliest factory model established by the Wedgewood’s pottery factory in the 1760s and is till relevant today.
A couple of posts down from this one I’ve provided an overview of the V21 conference I spoke at in October. The link to my presentation ‘From Clever to Wise’ is also on paragraph two of that overview and it shows that we have NOT evolved much from the people management model of the 1760’s. In fact, the office layout and functional design looks pretty much the same. Simply put, despite the evolution of technology, we have not evolved the maturity of management thinking to match it. We are trapped by ‘Hairy Eyeballs Management’ which insists people be ‘present’ so that they can be ‘judged’ or ‘over-seen’.
This barrier is the fundamental anchor that delays organisations from tapping into the benfits that teleworking proffers. The remote workforce really can work. And there’s no ‘either / or’ in this issue. Some workers will be well suited to office only, some to remote only and the vast majority will prefer a combination of both. But until Management can mature and give TRUST to the workforce, we’ll continue to drag people into offices via commutes of multiple hours each day for No productivity benefit either side of departure or arrival.
Research shows that the benefits of teleworking can be enourmous to both workforce and organisation. But lack of trust and a model beholden to the rats in a maze overseer approach holds us back.
The Trucking Industry, as a key part of the wider Supply Chain and Logistics Industry is coming to the end of an era, right at the time when it should be being refreshed. Put simply, there just aren’t enough drivers for trucks, and to date, attempts to recruit more drivers have been less that what…
Read More >In case you haven’t had time to keep up with these events, here’s a quick overview of the Everyday Sexism project’s attempts to hold FaceBook to account for its explicit support of sexual violence against women as portrayed in the many permitted Facebook pages that promote rape, rape culture, and violence against women. Facebook appears…
Read More >Today I have a bee in my bonnet, so please look away if my frankness might bother you. In the last couple of days I’ve had yet another conversation with a Local Council planning team manager about Strategic Planning for their Council that bothered me a great deal. What really has me bothered is that…
Read More >Whilst many people have heard about Drones in terms of their military applications, the concept of micro drones and their use in civilian settings is not quite so well known. It appears that the surveillance capability that technologies like Drones provide, are edging their way into more social environments. That may or may not be…
Read More >The link below will take you to the audio of the discussion I had with Annie Gaffney on ABC Radio Sunshine Coast the day after the Opposition released its Broadband policy. There’s been much discussion about the perceived value or otherwise, and I flag my bias here upfront: As a small business owner likely to…
Read More >In the article I link to below, Diana G Oblinger, the President of EDUCAUSE offers the Higher Ed community some insights such as this one: we’ve moved on from the Information Age and are now in the Connected Age. Such a statement will come as quite a shock for many Higher Education Institutions and policy…
Read More >In case you haven’t heard, technology is making so many jobs redundant, that only the adaptable will survive. And when I say ‘jobs redundant’ I mean across EVERY conceivable industry and level of specialisation. Robotic surgery is now so good that not only can it be done remotely, it can be done without human intervention.…
Read More >Coca Cola, Lion Nathan and Schweppes have successfully challenged the Northern territory’s compulsory container deposit recycling scheme in the Federal Court. The scheme had seen recycling rates jump by 30% in just a few months and was widely applauded by the public as the right thing to do. Despite the overwhelming public support, Coca Cola…
Read More >If you’re looking for an accelerated course in Strategic Planning and Advanced Management techniques in the Philippines in July, then TruEventUs has a two day session coming up on the 4th and 5th of June. Marcus Barber, founder of The Australian Strategic Planning Institute will facilitate this intensive program. For full details You can…
Read More >Without putting too fine a point on it, most of us pay little attention to what we ‘deposit’ in our toilets each time the body needs to exit our bodily waste. And yet with a looming phosphate shortage around the world (along with other useful components) our personal waste streams are worth billions of dollars…
Read More >