Unlocking the promise of ‘teleworking’
One of the great things about technology (especially of the instantaneous ‘social’ kind) is the ability to attend a conference without leaving your office. Which is a salient point because yesterday I followed a number of the presentations looking at the idea of tele-working or remote workers, and did so by following the tweets of people in the room at the time. I have an interest in this concept and those of you who were at the RSCA conference in Canberra in 2007 would have seen me speak about the challenges that work-forces face, and why we were yet to capture the gains possible through teleworking. Six years on, and we’re still yet to do so – why?
As I tweeted in reply to the observations being made, the reality is that we do not yet trust the idea of ‘digital’. Not those who use it, those who manage those who use it. Back in 2007 I suggested that managers still rely on staring at the back of people’s heads as a form of judgment criteria of workplace value and output. It’s a fundamentally flawed approach built on the earliest factory model established by the Wedgewood’s pottery factory in the 1760s and is till relevant today.
A couple of posts down from this one I’ve provided an overview of the V21 conference I spoke at in October. The link to my presentation ‘From Clever to Wise’ is also on paragraph two of that overview and it shows that we have NOT evolved much from the people management model of the 1760’s. In fact, the office layout and functional design looks pretty much the same. Simply put, despite the evolution of technology, we have not evolved the maturity of management thinking to match it. We are trapped by ‘Hairy Eyeballs Management’ which insists people be ‘present’ so that they can be ‘judged’ or ‘over-seen’.
This barrier is the fundamental anchor that delays organisations from tapping into the benfits that teleworking proffers. The remote workforce really can work. And there’s no ‘either / or’ in this issue. Some workers will be well suited to office only, some to remote only and the vast majority will prefer a combination of both. But until Management can mature and give TRUST to the workforce, we’ll continue to drag people into offices via commutes of multiple hours each day for No productivity benefit either side of departure or arrival.
Research shows that the benefits of teleworking can be enourmous to both workforce and organisation. But lack of trust and a model beholden to the rats in a maze overseer approach holds us back.
Sometimes when you look at enough assorted pieces of information a clear pattern emerges. In a previous role I was tasked with looking at the Future of Education, a topic I delved deeply into for almost 3 years. And in 2003 in a piece titled ‘The Future of Commercial Education’ I predicted that by 2015,…
Read More >Tomorrow I’ll be at the State Library of Victoria as part of the #V21 Digital Summit. In my futurist, pragmatist role I’ll be presenting few ideas about why ‘Your Future is NOT an App’, then later in the day facilitating an onstage debate about Disruption’s role in Innovation. And if it is anything to go…
Read More >I’ve been having a think lately about whether the use of Interest Rate movements by the Reserve Bank is actually too clumsy an instrument for effective economic management. The potential weakness has emerged only in recent times as the signs of a world-wide economic melt down have begun to expose one of the limitations of…
Read More >There’s a few problems with the successful leadership lists that bounce their way around the internet. In my opinion they lack context – the reality check that only comes by having a full appreciation of an individual organisation’s particular circumstances. Unfortunately many of these lists of ‘required leadership behaviours’ offer shallow quick fix advice that…
Read More >There’s no doubt that coal has a legitimacy problem with large swathes of the public around the world. Once a darling of energy and still in relative abundant supplies, Coal provides significant levels of energy per gram consumed. Yet the end outcome is now known to be incredibly harmful to localised communities needing to breathe…
Read More >At almost every stage in a shift in the way societies and organisations operate, there comes a period of extreme ‘unsettled-ness’. This period may show itself in the form of the doldrums (where things seem unusually calm but nothing seems to be happening) or in busyness (where there’s lots of activity but nothing seems to…
Read More >Sometimes when we have the chance to say something, we don’t. About two years ago one of my uncles died and I should have spoken at his funeral. This personal post is what I should have said to the public gallery that attended ‘Hi everyone. I’m Marcus and Jim was one of my three uncles.…
Read More >I’ve just posted a quick overview on LinkedIn called The ‘Loud Secret’ – Underestimating your internal skill sets which you can find at the link below The ‘Loud Secret’: Underestimating Your Internal Skill sets. If you have any troubles accessing the story let me know and I’ll see what I can do
Read More >Health Care costs in Australia are rising and are likely to continue doing so as our population both grows and ages. Which means attempts to address this issue are warranted. Equally warranted is an assessment of the impacts for addressing or ignoring the issue. If, as has been mooted, the Australian Government introduces an $8…
Read More >We’ve been getting far more effective at understanding the way our brains work especially as they relate to the idea of ‘mind’. Simply, the idea that we make decisions based on our conscious understanding, appears limited at best and highly flawed at worst. And now, the step towards longevity, perhaps even the fountain of youth,…
Read More >