How the ‘Perfect Plan’ can lead you to Disaster
Today I have a bee in my bonnet, so please look away if my frankness might bother you. In the last couple of days I’ve had yet another conversation with a Local Council planning team manager about Strategic Planning for their Council that bothered me a great deal. What really has me bothered is that the conversation indicated that the reason that this particular Council had not managed to achieve its outcomes was the belief that their previous plans were not perfect. This is NOT the first time a similar suggestion from a Local Council has been offered.
And yet nothing could be further from the truth. The rationale that ‘lack of planning perfection’ could be the cause of inaction is based on the unfounded truism that it is better to do nothing, than to do something poorly. But this ’cause-effect’ approach (non perfection = poor outcome) is not how reality works, because reality shows that NO PLAN IS PERFECT.
Where planning processes often fall down is NOT from the starting position of ‘imperfection’ but from the unfounded belief that once you’ve got things perfect at the start, you can forget to monitor your progress or the need to build in the capacity to adapt and change. And that IS where planning breaks down. The annual, biennial, or triennial planning programs that ignore the need to pay attention to progress are the barriers to achievement – not ‘imperfection’. There is NOT a single Local Council in Australia that does not have the capacity to achieve most of what it wants to achieve.
Plans should, nay MUST highlight the core starting assumptions upon which a strategic decision is made. Indicators of likely progress or non prgress ought to be considered in advance as clues. But can we please stop aiming for the perfect planning outcome. Assumptions; Adaptation; Attention – these are the things that matter greatly in planning your future. If you want to get it right then a ‘Triple A’ approach will take you a very long way indeed. Perfection on the hand, will likely get you no where slowly or by lulling you in to doing nothing, land you at Disaster central quickly.
Reckon it’s time we had a focus on getting things done and so I am declaring 2011 to be the ‘International Year of Solutions’. Seems to me that a lot of talk fests have been gobbling up the neuronal space for a few years now with insufficient ACTION being generated – just lot of promises…
Read More >Another stream of consciousness on the customer service theme that I come back to frequently. If you’ve ever received one of those scam emails from say ‘the past Minister of the Immigration and Business Department in Nigeria’ seeking your assistance at repatriating funds for which you’ll be paid a fortune, or those other scams claiming…
Read More >A shift is underway in television in Australia and it has nothing to do with digital versus analogue or the pay versus free shifts. Instead we are finally seeing the promise of TV as a medium of engagement. That promise sees a shift from the passive watching of TV (a ‘push’ approach) to the active…
Read More >That will be the question many will be asking leading up to the replay of the AFL Grand Final this Saturday between Collingwood and St Kilda. Regardless of the outcome, the AFL have already had their fairytale come true courtesy of a drawn game which is believed to have handed the AFL a bonus likely…
Read More >Being someone who questions the value of technology before climbing on board, I’ve been perhaps a tad slow to check out the Google Chrome web browser. Mistake! Given it’s speed and ease of use, the first couple of days have impressed me greatly and I’m mindful that I don’t have all the working of its…
Read More >In preparation for work with a couple of clients in the past fortnight I’ve had to throw myself into substantially more ‘tourist’ style activities than I have for quite some time in an attempt to answer the following question: ‘How do we get more people to come here?’ Yes there’s a lot of fun to…
Read More >Whilst the counting of votes is over the election is yet to be completed. Right now the discussions continue between the ‘three amigos’ who are clearly maximising their time in the spotlight, and the two leaders of the major parties. And whilst the media is fixated on who ought to be, deserves to be, should…
Read More >If you’ve seen any of the media campaigns for the Australian Federal Election you could have come to the following conclusions: Julia Gillard had a fixation with hand getsures; Tony Abbott had a fixation on Boats; and the Greens had the best Television Commercial not only of this campaign but of any other they’ve had…
Read More >If you’ve been following any of the mainstream media election coverage here in Australia (stuff in the usual papers, radio and TV programs) you’ve no doubt got a good understanding of what is going to happen on election day. The mainstream media synopsis thus far is that a) Julia Gillard got off to a good…
Read More >This great little cartoon/graphic says it all and although looking at the subject of Universities, there is much that we can all learn Here’s the Graphic. If your website spends all its time talking about you, and no time talking about the customer, how do you think your customers (and prospective customers) feel? I…
Read More >