Events
Why Updating Your Business Model is Critical to Success
Friday 25 March 2016
The following story explains what happens when you take assumptions from a previous model of the world, and retain them through your ongoing business development. It's a message for how you end up treating your customers with disregard. If you store ANY data on your mobile phones, including messages that may have contractural or legal standing, you'll want to read it. The story context is'Death' and 'Bereavement' but trust me when I say it has implications way beyond that
Your Bereavement Period Expires in 28 Days...
Imagine being told by some entity that how you deal with a profoundly personal issue has an arbitrary expiry date. Although this story highlights the approach taken by Optus, I'd be significantly surprised if the other main telcos like Telstra or IINet aren't taking tham same blunt axe approach
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Events
Tuesday 29 January 2019
Every where we look we are being given clear signs of the blatant stupidity and arguably outright criminality of a toxic system of decision making. The Menindee Lakes and Darling River disaster is one example
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Monday 31 December 2018
Every year I aim to identify what I think a major focus of the upcoming year will be and in that light I'm declaring 2019 the International Year of the Cooperative. I'm prompted by a multitude of signals that my daily research has uncovered, many of which will be familiar to you -
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Monday 24 December 2018
Here we are with the last posting of the year looking at the potential for wide ranging strategy for a country like the United States. Arguably the United States is undergoing its own version of #Brexit though without the vote of the people. Instead the dictatorial nature of what I see as an incompetent strategic leader is unilaterally withdrawing the USA from its long standing and beneficial partnerships with the rest of the world.
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